Terms and conditions
General Terms and Conditions (GTC) of Barefootshoes AG
The English text is for information purposes only. The German text is authoritative.
1. Scope of application
For the use of this website as well as for the business relations between Barefootshoes AG, Galgenried 22, 6370 Stans and its customers, the following General Terms and Conditions (GTC) apply in the version currently available and valid when the website is called up or when goods are ordered. The offer on this website is aimed exclusively at customers domiciled in Switzerland and the Principality of Liechtenstein.
A customer is any natural person or legal entity that has a business relationship with Barefootshoes AG. The General Terms and Conditions, the Terms of Delivery and Payment and the Privacy Policy may be amended from time to time. Barefootshoes AG asks you to read these provisions carefully each time you visit the website and place an order.
These GTC apply exclusively. Conflicting, supplementary or deviating terms and conditions require the express written confirmation of Barefootshoes AG in order to be valid. By using this website or ordering goods, the customer confirms that he/she fully accepts these GTC including the terms of delivery and payment.
The operator of this website is Barefootshoes AG
2. Information on this website
The websites from Barefootshoes AG (www.reyoli.ch) contain information about products and services. We reserve the right to make price and product range changes as well as technical changes. All information on www.reyoli.ch (product descriptions, illustrations, films, dimensions, weights, specifications and other information) are to be understood as approximate values only and in particular do not represent any assurance of properties or guarantees, unless explicitly stated otherwise. Barefootshoes AG makes every effort to ensure that all details and information on this website are correct, complete, up-to-date and clearly laid out, but Barefootshoes AG cannot provide any guarantee for this, either explicitly or implicitly.
All offers on this website are subject to change and are not to be understood as a binding offer.
Barefootshoes AG cannot guarantee that the products listed will be available at the time of ordering. Therefore, all information on availability and delivery times is without guarantee and may change at any time and without notice.
3. Prices
Unless otherwise stated, the prices on the website include the statutory value-added tax. The prices are net prices in Swiss francs (CHF).
Any shipping costs will be charged additionally, unless otherwise provided for, and are to be paid by the customer. Shipping costs are shown separately in the order process.
Barefootshoes AG reserves the right to make changes, errors and misprints. In particular, Barefootshoes AG may make price changes at any time and without prior notice.
4. Conclusion of contract
The offers on this website represent a non-binding invitation to the customer to order products and/or services from Barefootshoes AG. By placing an order via this website including the acceptance of these GTC, the customer submits a legally binding offer to conclude a contract. Barefootshoes AG then sends an automatic "order confirmation" by email, which confirms that the customer's offer has been received by Barefootshoes AG. Orders placed are binding for the customer.
The contract is concluded as soon as Barefootshoes AG sends a declaration of acceptance by email, in which the dispatch of the ordered products or services is confirmed.
Orders will only be delivered after receipt of payment in full (exception: delivery against invoice) and if the goods are available. If it becomes apparent after the conclusion of the contract that the ordered goods cannot be delivered or cannot be delivered in full, Barefootshoes AG is entitled to withdraw from the entire contract or from a part of the contract. If the customer's payment has already been received by Barefootshoes AG, the payment will be refunded to the customer. If no payment has been made yet, the customer will be released from the obligation to pay. Barefootshoes AG is not obliged to make a replacement delivery in case of a contract cancellation.
5. Payment options and retention of title
The customer may use the payment options indicated in the order process. Barefootshoes AG reserves the right to exclude customers from individual payment options or to insist on prepayment without giving reasons. Barefootshoes AG may charge default interest of 5% per year and a reminder fee of maximum CHF 20.- per reminder if the customer is in default of payment.
The products delivered to the customer remain the property of Barefootshoes AG until full payment has been received.
6. Delivery, obligation to inspect, notification of defects and return
Deliveries are sent by post to the address given by the customer in the order. Invoices will be sent by email or by post. With the dispatch, benefit and risk are transferred to the customer, insofar as this is legally permissible.
If the delivery cannot be delivered or if the customer refuses to accept the delivery, Barefootshoes AG can dissolve the contract after a notice of complaint by email to the customer and setting a reasonable deadline as well as charging the costs for the inconvenience.
The customer is obliged to inspect the delivered goods immediately after receipt of the delivery and to report any defects for which Barefootshoes AG is liable immediately in writing by letter or email to the addresses given in the company information.
Returns to Barefootshoes AG are at the expense and risk of the customer. The customer must send the goods in their original packaging, complete with all accessories, to the return address provided by Barefootshoes AG.
7. Right of withdrawal
The customer is granted a right of withdrawal for 30 calendar days after receipt of the goods. The deadline is considered to be met if the customer sends the written revocation by email (info@reyoli.ch), in his customer account or by letter (Barefootshoes AG, Galgenried 22, 6370 Stans) within the deadline. The revocation does not require any justification.
The exercise of the right of withdrawal leads to a reversal of the contract. The customer must return the goods in their original packaging, complete with all accessories and the enclosed return note to the return address provided by Barefootshoes AG within 14 calendar days of submitting the cancellation.
Return address:
Barefootshoes AG
Galgenried 22
6370 Stans
Returns to Barefootshoes AG are at the expense and risk of the customer. Any payment already made will be refunded to the customer within 14 calendar days, provided that Barefootshoes AG has already received the goods back or the customer can provide proof of dispatch.
Barefootshoes AG reserves the right to demand appropriate compensation for damage, excessive wear and tear or loss of value due to improper handling and to deduct the reduction in value from the purchase price already paid or to invoice the customer.
No right of withdrawal is granted in the following cases:
- In the exercise of a commercial or independent professional activity (B2B orders)
8. Guarantee
Barefootshoes AG endeavours to deliver goods in perfect quality. In case of defects notified in due time, Barefootshoes AG warrants the goods purchased by the customer to be free of defects and functional during the statutory warranty period, starting from the date of shipment of the goods. It is at the discretion of Barefootshoes AG to provide the warranty by free repair, equivalent replacement or by refunding the purchase price. Further claims are excluded. Complaints can only be processed if the shoes are sent in a clean condition.
Natural signs of use such as sole wear, natural wear of laces or Velcro fasteners, are not covered by the liability for defects. In general, minimal shoes are not recommended to be used with running equipment such as bobby cars, running wheels or kick scooters. In extreme cases, this can cause premature wear of the outer sole, which in turn does not constitute a defect. The warranty does not cover the consequences of improper handling or damage by the customer or third parties, or defects caused by external circumstances. The warranty for consumable and wear parts (e.g. insoles) is also excluded.
Barefootshoes AG is not able to give assurances or guarantees for the topicality, completeness and correctness of the data as well as for the constant or undisturbed availability of the website, its functionalities, integrated hyperlinks and further contents. In particular, no representation or warranty is made that the use of the website will not infringe rights of third parties not owned by Barefootshoes AG.
9. Responsibility
Barefootshoes AG excludes any liability, irrespective of its legal basis, as well as claims for damages against Barefootshoes AG and any auxiliary persons and vicarious agents. In particular, Barefootshoes AG is not liable for indirect damages and consequential damages, loss of profit or other personal injury, property damage and pure financial loss of the customer. Further mandatory legal liability, for example for gross negligence or unlawful intent, remains reserved.
Barefootshoes AG uses hyperlinks only for the simplified access of the customer to other web offers. Barefootshoes AG can neither know the content of these web offers in detail, nor assume liability or other responsibility for the content of these websites.
10. Privacy
Barefootshoes AG may process and use the data recorded in the course of the conclusion of the contract for the fulfilment of the obligations arising from the purchase contract as well as for marketing purposes. The data necessary for the fulfilment of the service may also be passed on to commissioned service partners (logistics partners) or other third parties.
The further data protection provisions are available under the following link: www.reyoli.ch/en/terms-and-conditions
11. Terms and conditions of Barefootshoes AG competitions
In order to participate in the Barefootshoes AG anniversary competition, the following conditions of participation must be accepted:
All natural persons with unlimited legal capacity who are at least 18 years old at the time of participation and who are resident in Switzerland or Liechtenstein are eligible to participate.
To take part in the anniversary prize draw, you must like and comment on the relevant Instagram campaign post, and on Facebook you must like the Facebook campaign post. If you take part via the Instagram channel, you must follow the reyoli_ch Instagram account. Three shopping vouchers worth CHF 150 each will be raffled off among all participants who comment on the Facebook or Instagram campaign post. There is no entitlement to participate or win a prize. Closing date for entries is 12.01.2024 at 23.59. The winners will be notified within 3 working days of the end of the promotion via Facebook or Instagram message and asked to send their address to Barefootshoes AG for the dispatch of the shopping vouchers. Winning claims cannot be transferred and cash payment is not possible. Legal recourse is excluded.
Employees of Barefootshoes AG and their relatives are excluded.
Each participant is responsible for the accuracy of their own data. Participation via competition organisations, automated services and above all via a professional competition service is not possible. Each participant can take part as often as they like.
Personal data will only be stored by Barefootshoes AG in accordance with the Federal Data Protection Act for the purposes required in connection with this promotion. Data will not be passed on to third parties. This promotion is in no way connected to Meta Platforms and is in no way sponsored, supported or organised by Meta Platforms. The recipient of the information you provide is not Meta Platforms, but Barefootshoes AG.
The information provided will only be used for the draw and dispatch of the prizes as part of the anniversary competition.
Barefootshoes AG reserves the right to interrupt or prematurely terminate the anniversary competition at any time, and also to adapt or change the conditions of participation. No prior notification or consent is required for this. No liability is accepted for loss of data, in particular during data transmission, or other technical defects.
By participating, the participant accepts the above conditions of participation.
12. Further terms
Barefootshoes AG expressly reserves the right to amend these GTC at any time and to bring them into force without notice.
In the event of disputes, Swiss law shall apply exclusively. The UN Convention on Contracts for the International Sale of Goods (CISG, Vienna Sales Convention) is explicitly excluded.
The place of jurisdiction is Stans, unless the law provides for mandatory places of jurisdiction.
13. Severability clause
Should individual provisions of these GTC prove to be invalid or unenforceable or become invalid or unenforceable, this shall not affect the validity of the remaining provisions.
14. Contakt
If you have any questions about these terms and conditions, please contact:: Barefootshoes AG, Galgenried 22, 6370 Stans. Tel: +41 41 631 01 26 E-Mail: info@barefootshoesag.ch
(Status: 01/2025)